Quote from
Richard on 25 May 2023, 9:08 am
Hi
I can see that the invoice has already been exported to QuickBooks so you wouldn't be able to export it again unless you first deleted it in QuickBooks.
For step by step instructions on how to do that, please see https://www.okappy.com/support-article/mark-invoices-exported-not-exported/
If you can't see the invoice in QuickBooks i'm afraid you would need to speak to them as we don't have access to your QuickBooks software so wouldn't be able to see what happened to the invoice after it was exported from Okappy.
Thanks
Richard
Hi
I can see that the invoice has already been exported to QuickBooks so you wouldn't be able to export it again unless you first deleted it in QuickBooks.
For step by step instructions on how to do that, please see https://www.okappy.com/support-article/mark-invoices-exported-not-exported/
If you can't see the invoice in QuickBooks i'm afraid you would need to speak to them as we don't have access to your QuickBooks software so wouldn't be able to see what happened to the invoice after it was exported from Okappy.
Thanks
Richard