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Cannot view imagess
Quote from Guest on 26 July 2022, 3:25 pm
Hi
Can you help the photos on this job cannot be view by either ourselves or Crystal can you convert them or tell us why we cannot view them?
Kind regards
Mandy
Hi
Can you help the photos on this job cannot be view by either ourselves or Crystal can you convert them or tell us why we cannot view them?
Kind regards
Mandy
Quote from
Lauren on 26 July 2022, 3:26 pm
Hi Mandy, the reason the images are not showing is because they are very large. You can download them and view them. If you want them to appear in the job sheet you'll need to resize them and then re-upload them.
Here's a support article which explains how to change the settings on the device so they are not so big - https://www.okappy.com/support-article/taking-photos-and-capturing-signatures/
Thanks
Lauren
Hi Mandy, the reason the images are not showing is because they are very large. You can download them and view them. If you want them to appear in the job sheet you'll need to resize them and then re-upload them.
Here's a support article which explains how to change the settings on the device so they are not so big - https://www.okappy.com/support-article/taking-photos-and-capturing-signatures/
Thanks
Lauren