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Email already used
Quote from Guest on 1 September 2020, 12:00 am
Hi! Myself and my manager have registered for a free trial and we have paid to start using the software with my email address. Now I am trying to add his as an employee but it says that his email has already been used. Can you help please, thank you
Hi! Myself and my manager have registered for a free trial and we have paid to start using the software with my email address. Now I am trying to add his as an employee but it says that his email has already been used. Can you help please, thank you
Quote from
Richard on 26 November 2020, 2:06 pm
Hi
The email will already have been used if you have created an account previously with that email. You can either connect to that account as a subcontractor or request the account is closed and the employee moved over to your account.
See Connecting to an existing Okappy connection for more information.
Thanks
Richard
Hi
The email will already have been used if you have created an account previously with that email. You can either connect to that account as a subcontractor or request the account is closed and the employee moved over to your account.
See Connecting to an existing Okappy connection for more information.
Thanks
Richard
