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ForumSupport: Desktop questionsFirst page blank on invoice

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First page blank on invoice

#1 · 21 October 2022, 1:49 pm

Hi, when I try and print one of our invoices, the first page is blank. please advise?

Jackie

#2 · 21 October 2022, 1:51 pm

Hi Jackie,

If the invoice has a very long line description in one of the line items. Then, depending on your computer and printer settings it will try and set up the page breaks to keep all this description together. This often results in a new page being created.

You will either need to reduce the description, split it over two lines or change your printer settings.

Please see the following forum question for more information: https://www.ok-appy.co.uk/forum/topic/printing-invoices/

Thanks

Richard