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Raising invoices alert
Quote from Guest on 22 June 2023, 10:20 am
Hi
I am not sure why, but occasionally I get this message while raising invoices:
It is happening now
Please advice
Irena
Hi
I am not sure why, but occasionally I get this message while raising invoices:
It is happening now
Please advice
Irena
Quote from
Robin on 22 June 2023, 10:22 am
Hi Irena
This is happening because you're trying to raise an invoice for yourself. You can only raise invoices for your customers.
It might be confusing because you've got a customer which has the same name as your company. Here's a guide of how to change the name of your company to avoid confusion:
https://www.okappy.com/support-article/adding-updating-company-profile/
Hope that helps
Robin
Hi Irena
This is happening because you're trying to raise an invoice for yourself. You can only raise invoices for your customers.
It might be confusing because you've got a customer which has the same name as your company. Here's a guide of how to change the name of your company to avoid confusion:
https://www.okappy.com/support-article/adding-updating-company-profile/
Hope that helps
Robin
