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One of our subcontractors cannot access the system
Quote from Guest on 7 August 2020, 12:00 am
Hi
One of our Sub Contractors still cannot access yet the system says he is already connected can someone help? He said he has emailed and requested a new password but not received anything.
Many thanks.
Mandy
Hi
One of our Sub Contractors still cannot access yet the system says he is already connected can someone help? He said he has emailed and requested a new password but not received anything.
Many thanks.
Mandy
Quote from
Gerry on 12 August 2020, 7:21 am
Hi Mandy
I can see that his email account is bouncing back the email as spam. He will need to add okappy.com to his whitelist or speak to his ISP to ensure the email is received.
Hope that helps
Lauren
Hi Mandy
I can see that his email account is bouncing back the email as spam. He will need to add okappy.com to his whitelist or speak to his ISP to ensure the email is received.
Hope that helps
Lauren
