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ForumSupport: Desktop questionsTrouble exporting to QuickBooks

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Trouble exporting to QuickBooks

#1 · 25 May 2023, 8:37 am

hi, one of our invoices will not export to q/books can you help

#2 · 25 May 2023, 8:39 am

I can see that the invoice was exported successfully on the 14th April as shown by the change log.

The invoice may have been deleted or archived in QuickBooks, you will need to check there to view the invoice.

If you need to re-export the invoice, you'll need to delete it first in QuickBooks then you can set it back to Not exporting in Okappy and export it again.

See this support article for more information - https://www.okappy.com/support-article/mark-invoices-exported-not-exported/

Thanks

Richard