Welcome to our June newsletter. It’s been an incredibly busy and exciting time here at Okappy!
We’ve been expanding our team with new talent, bolstering our account management function to better serve you, and actively engaging with all our customers to ensure we’re meeting your needs. In addition to these efforts, we’re thrilled to share some groundbreaking developments on the horizon. Our team has also attended prominent industry events, including Digital Construction Week and London Tech Week.
Read on for our latest insights, new features, support articles and more…
New Reads
As the water industry gears up for AMP8, utilities and their subcontractors face significant challenges from regulatory compliance to infrastructure upgrades. Discover innovative strategies and solutions to navigate this critical period and ensure a resilient, efficient, and customer-focused water supply system.
Read our latest blog post to learn more!
Labour’s election victory brings significant policy changes affecting our customers and prospects. Read our latest blog post summarising some of the new governments key manifesto promises and how this could affect your business.
We’ve got lots more interesting content on our blog,
check out all our latest articles.
New Features & Updates
Employee Enhancements
We’re excited to introduce a new feature that allows you to assign job titles to your employees. This enhancement makes it easier to manage roles and responsibilities within your team, ensuring everyone knows their specific duties. With clear job titles, communication and task delegation become more efficient, helping you streamline your operations and boost productivity. Log in now to start assigning job titles to your employees and experience improved organisational clarity.
See our support article for more details.
Support
Allowing Customers To Raise Jobs On Your Behalf
Did you know, your customers can add jobs and assign them to you? Streamlining the job creation process and enhancing customer engagement. By enabling customers to raise jobs, you can improve service efficiency and ensure that job details are accurately captured from the start.
Experience better workflow management and customer satisfaction with this new functionality. See our support article. for step by step instructions.
Top of the forum this month!
Q:“If an invoice raised in the past had an invoice number generated by Okappy , in the future could another invoice be generated with the same invoice number?”
A:“That invoice number cannot be re-used unless you delete the invoice. For further information see the complete question and answer.
More questions and answers are available at: https://forum.okappy.com/forum/
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