As we approach the end of another remarkable year at Okappy, it’s time to reflect on the milestones we’ve achieved and the journeys we’ve embarked upon.
2023 has been a year of significant growth, innovation, and customer success, marking it as a standout period in our continuing mission to revolutionise the way businesses manage their remote workforces.
Expanding Our Network: The Core of Our Progress
This development wasn’t just about expanding our platform; it was about fostering a community where businesses could grow together. The ability for our clients to find and connect with other companies has been a game changer, particularly for those looking to expand their reach and capabilities.
Streamlining Operations: Real-Time Updates and Reduced Admin
This year, we’ve made substantial strides in building and strengthening our network. Our focus has been on enabling companies to create robust profiles on Okappy, facilitating connections and collaboration.
A key highlight of 2023 was the enhancement of our real-time update feature, directly impacting the efficiency of technicians in the field. This feature not only saved considerable administrative time but also provided clarity and accountability across numerous jobs.
We witnessed first-hand how this transformed operations for one of our clients managing multiple McDonald’s restaurants, highlighting the tangible benefits of our platform. Read the story here.
Invoicing and Payments: Easing the Financial Workflow
Understanding the importance of financial management, we made invoicing and payments simpler and more efficient.
Our integrated solutions have enabled our clients to raise invoices and accept payments with unprecedented ease, significantly reducing administrative burdens and accelerating the payment process.
Pricing Structure: Fair and Customer-Centric
This year also saw the introduction of enhancements to our pricing structure, designed to be fairer and more aligned with our users’ needs.
By incentivising the archiving of jobs and invoices, we’ve streamlined platform usage. Moreover, we’ve introduced a nominal charge for support requests, ensuring that our resources are optimally allocated towards platform improvement and customer support.
A Year of Recognition: Awards and Accolades
2023 was not just about internal developments; it was also a year of external recognition. Okappy was not only shortlisted for a prestigious construction industry award but also won the innovation award from the National Association of Drainage Contractors. These accolades are a testament to our team’s hard work and the innovative solutions we bring to the industry.
Looking Ahead: Continuous Innovation and Customer Success
As we look towards 2024, our commitment to innovation remains unwavering. We will continue to listen to our customers, adapt to their evolving needs, and strive to provide solutions that not only meet but exceed their expectations.
In closing, we extend our heartfelt thanks to our customers, partners, and the entire Okappy team. Your support and feedback have been the driving force behind our success. Here’s to another year of growth, innovation, and shared success!
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